Standard hourly rate for support requests

Support standard rate

Our standard-rate debugging service is designed for businesses and professionals facing technical issues that require a quick but non-urgent intervention. Available Monday to Friday, from 9 AM to 7 PM, our technical team is ready to resolve problems affecting your website, CMS, or modules.

For any request outside business hours (evenings, weekends, holidays), or if you need priority handling during the day, please use our urgent support service.

When to use this service? (non-exhaustive list, feel free to contact us)

• Technical errors on your WordPress, PrestaShop, or Joomla site
• Broken features or display bugs
• Integration issues, module or theme conflicts
• Error messages, slowness, or pages failing to load

Transparent and fair hourly rate

The standard hourly rate applies to any technical support request handled during regular business hours. Before placing an order, we invite you to open a support ticket through our website to:

• Describe the issue you're facing
• Receive an estimate of the required time
• Schedule the intervention as soon as possible

Support by seasoned web experts

Each task is handled by an experienced technician and properly documented if necessary. Our goal is to resolve your bugs efficiently while maintaining your site's stability.

Before ordering

⚠️ Please do not place an order without contacting us first.

We need to validate the feasibility of your request and provide an estimated number of hours required. Simply open a support ticket beforehand.

📩 Open a support ticket