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Bug fix request for your website

Is a bug blocking your website? Since 2017, Mon Site Bug has been the pioneer in bug fixing for all types of sites. We act fast to solve your issues, with a 100% success guarantee.
With a response in under 10 minutes and swift intervention, we limit the impact of bugs on your business. We understand that every minute counts: a bug can cost you customers and harm your reputation. Open a support request now to take back control!

Our strengths in brief:

  • Fast response time to minimize your site's downtime
  • A Team of Passionate Experts, Dedicated to Quality Work
  • English Translation: 100% Bug Resolution Guarantee—Act Now!

Trust our expertise to guide you through the resolution of your technical issues and optimize your online presence.

Google reviews
5 /5 Basé sur +200 avis
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Bug fix request for your website

Since 2017, we have been helping website owners

Mon Site Bug assistant

human takeover within minutes

15:36
15:36

What is your request about?

We fix all types of bugs, regardless of your platform.

A bug on your site can drive away visitors and seriously harm your business. Entrusting it to amateurs might worsen the situation—or even cause irreversible damage.

Since 2017, Mon Site Bug has been a pioneer in bug fixing for all types of sites. Our expert team ensures fast and effective handling, no matter your platform.

Take advantage of a free 15-minute diagnosis: we identify your bug and provide an estimate, which you can accept or decline with no obligation.

The technologies we work on

The form above accepts any site. Here is the detail anyway, because the question comes up on every call: yes, we work on more than the two CMS everyone talks about.

Magento and Adobe Commerce

Magento Open Source 2.x and Adobe Commerce. Errors after a setup:upgrade, stuck indexers, a Redis cache that will not flush, a checkout returning a blank page on a busy day.

Drupal

Drupal 7 through 11. A white screen after a module update, a PDOException on render, a contrib module missing from the target version, migrating off an unmaintained Drupal 7.

Shopify

Liquid themes, third-party apps, checkout. A theme breaking after an update, an app dragging load times down, conversion tracking that stopped reporting.

Laravel

Laravel 8 through 12. A production exception your local environment will not reproduce, a queue that stopped without a sound, a migration failing halfway, an upgrade put off for too long.

Symfony

Symfony 5, 6 and 7. Twig or Doctrine exceptions, a service container that no longer compiles, an inconsistent production cache after a deploy, a major version upgrade.

CodeIgniter

CodeIgniter 3 and 4. Usually a legacy application nobody owns any more: moving to a recent PHP version, a fatal error after a server move, undocumented code to pick up.

PrestaShop

PrestaShop 1.6 through 9. Error 500, a slow shop, a module breaking the front office, version migration. This one has its own page: PrestaShop support.

WordPress and WooCommerce

WordPress, WooCommerce, Elementor and friends. White screen, plugin conflict, cart or payment failing. This one has its own page: WordPress support.

Custom builds and no CMS at all

PHP applications with no framework, static sites, APIs, internal scripts. We ask for server and log access, and start from the symptom. No CMS does not change the method.

Hacked sites, whatever the technology

Redirects to an unknown site, altered files, a warning from your host, a Google block. Cleanup follows its own path: malware removal.

Your technology is not on this list? Describe the fault in the form and we will tell you within ten minutes whether we can handle it.

Questions you may ask yourself

Call us now
at 01 84 20 89 46

If you're experiencing difficulties with your General-assistance project, don't hesitate to reach out to us. Our team is ready to assist you in resolving any General-assistance related issues.

Open a ticket general-assistance

Yes. A good share of our work involves Magento, Drupal, Shopify, or Laravel, Symfony and CodeIgniter applications, and sometimes custom builds with no CMS at all. What we look at first is the symptom and the server logs. Whatever is printed in the footer comes second.

It is the most common case. Plenty of requests arrive with "the site is down" and nothing else. Finding the cause is part of the job: you describe what you see on screen, we trace it back to its origin.

We do not. We look first, free of charge, then we give you an amount. You approve it or you decline. That amount is a ceiling: when the work turns out shorter than expected, we take hours off.

Under ten minutes during the day. As soon as the ticket is created, an automated call puts a technician in touch with you, with no callback to make and no queue to sit through.

For debugging, yes. A fault rarely reproduces anywhere other than where it happens, so that is where we go looking for it. It is the job, we do it every day. For larger work though, custom development, redesigns or migrations, we set up a staging environment and only switch over once you have seen the result.

Yes, that happens often. We handle the blocking issue, we record every change in a detailed report, and your developer picks it back up with the full history in front of them.

They serve the work in progress, and an automated task deletes them within a few days of the ticket being closed. There is nothing for you to ask.

It has not happened yet. If it ever did, you would of course not be charged for the fix, and you would leave with the root cause written down in plain terms, usable by any other provider.

Call us now
at 01 84 20 89 46

If you're experiencing difficulties with your General-assistance project, don't hesitate to reach out to us. Our team is ready to assist you in resolving any General-assistance related issues.

Open a ticket general-assistance

What the clients we fixed have to say

Google reviews left after a real intervention — not testimonials we wrote ourselves.

  • Google

    We've been working with MonSiteBug for a while now, and it's a real pleasure to be able to rely on them. Their professionalism, exceptional responsiveness, and the quality of their work make our lives so much easier. Whether it's Youssef with his solutions tailored to our needs or the rest of the extraordinary team who provide us with top-notch work, we can truly depend on MonSiteBug and have complete faith in them. Fouad, who handles our support, doesn't just fix the bugs we report to him: as soon as he spots an error or an area for improvement, he takes the initiative and offers us concrete solutions to simplify our daily operations across our entire IT ecosystem. It's this responsiveness and proactive approach that make all the difference. We can tell he truly understands how we work and anticipates our needs rather than waiting to be asked. High-quality technical support combined with a genuine commitment to customer service. Thank you Fouad and the entire MonSiteBug team, we recommend you without hesitation! The Pro Sprayer Team

    PRO SPRAYER
    PRO SPRAYER
    1 month ago
  • Google

    Excellent service, quick and efficient repair, very professional!!!

    Patrick Doisneau
    Patrick Doisneau
    5 months ago
  • Google

    Super efficient and fast support and execution. Very competent and helpful team. Very reasonable prices. Great experience!

    Tea and More Luxembourg
    Tea and More Luxembourg
    6 months ago
  • Google

    Absolutely perfect. A fatal error on my website following a module update was fixed in under an hour by Youssef and his team. What a pleasure to work with such efficient professionals. I recommend them without hesitation.

    Radio Ham Electronic
    Radio Ham Electronic
    6 months ago
  • Google

    Thanks to my website bug for their website maintenance and repair service. Another successful fix. And some great advice too.

    stéphane Prévot
    stéphane Prévot
    8 months ago
  • Google

    Excellent! Smooth communication and instant resolution.

    Muriel BOUHET
    Muriel BOUHET
    9 months ago

You too ! Join out 2603 satisfied customers

Our customers opened 9237 bug fix request, all solved with success

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Worth reading before you hand us your site

Real cases from our interventions: what we found, what we fixed, and what it cost.

See all our articles