Bug fix request for your website

Do not hesitate to call upon our team of bug resolution experts to improve the performance of your website. By using our services, you will benefit from an optimal user experience and a functional website.

Our strengths in brief:

Fast response time to minimize your site's downtime
Competent and dedicated professionals to ensure a quality user experience
100% bug resolution guarantee for a high-performing and flawless website

Trust our expertise to guide you through the resolution of your technical issues and optimize your online presence.

Support request

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at 01 84 20 89 46

If you're experiencing difficulties with your General-assistance project, don't hesitate to reach out to us. Our team is ready to assist you in resolving any General-assistance related issues.

Support request general-assistance

Questions you may ask yourself

How soon will my problem be corrected?

Everything obviously depends on the nature of your problem, generally 90% of support requests are corrected within 1 hour. Beyond 1 hour we will consult you before intervening

What happens if you don't fix my bug?

As of today, this has never happened to us, even if it were to happen, so we won't charge you for our intervention, that goes without saying!

Once my support request is created, how long does it take you to support my request?

The sooner we have the necessary information, the sooner we can intervene. In general, this delay ranges from a few minutes to less than two hours. Urgent requests are given priority.

PrestaShop is a powerful, open-source e-commerce CMS that allows for easy creation and management of online stores. With its flexibility and wide collection of modules and themes, PrestaShop is a popular choice for businesses looking to sell their products online. It offers built-in features for managing products, customers, orders, and promotions, as well as a wide variety of customization options to meet any requirements.

Despite its benefits, PrestaShop can sometimes encounter bugs and issues. Common difficulties include configuration errors, module compatibility problems, performance issues, and security vulnerabilities. Additionally, updates and customization of the CMS can be complex, leading to challenges for developers and online Despite its benefits, PrestaShop can sometimes encounter bugs and issues. Common difficulties include configuration errors, module compatibility problems, performance issues, and security vulnerabilities. Additionally, updates and customization of the CMS can be complex, leading to challenges for developers and online store owners. Common code errors, such as 403 (Forbidden) and 500 (Internal Server Error), may also arise and require special attention to be resolved.store owners.

Choosed customers reviews

aldentes

3 years ago

A chaque fois que j'ai un bug sur mes sites je fais appel à eux, ils sont très réactifs et résolvent le problème très rapidement. je les conseilles à tout ceux qui ont des problèmes sur leur site internet. Top niveau (Translated by Google) Whenever I have a bug on my sites I appeal to them, they are very responsive and solve the problem very quickly. I recommend them to anyone who has problems with their website. Top level
Henri-Pierre BESSON

1 year ago

(Translated by Google) As usual, responsive and efficient!
Aurelie G

1 year ago

(Translated by Google) Problem resolved in 1 hour. Very responsive. THANKS
Marion PailleInox

1 year ago

(Translated by Google) Super quality of services, very serious & involved. I recommend!
michael zeler (specialiste motos bmw)

11 months ago

(Translated by Google) always satisfied with the services thank you phew fixed +++++
Delphine Machenaud - IFDM Relooking

7 months ago

(Translated by Google) I am very satisfied and 100% recommend Mon Site Bug. I first called on them to intervene on my distance learning platform which presented various bugs and slowdowns, then I asked them to kindly optimize my website. Both work perfectly well and are significantly faster now. I will call on them again without hesitation as soon as the need arises... Their site allows you to request their support and communicate with them easily by creating a ticket and independently. The team is very efficient and responds quickly to messages. Once again a big thank you to all of you!!

You too ! Join out 2124 satisfied customers

Our customers opened 6326 bug fix request, all solved with success

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