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You create your support request and provide us with the necessary information.
Creating a ticket rings our phone straight away. Across 683 tickets opened in 2026, half get their first reply within 5 minutes, and six in ten within a quarter of an hour.
What our customers say How we workIs your website facing a bug, error, running slow, or poorly ranked on search engines?
We act fast to provide a free quote, fix issues, and optimize your site — whether it runs on PrestaShop, WordPress, WooCommerce, Magento, Joomla, Drupal, or Laravel.
Get a response in just a few minutes — no commitment required.
Create a support request or call us now, response time in less than 10 minutes
Before intervening, we identify the origin of the bug for free up to 15 minutes, click to find out more
the success rate of our interventions is equal to 100%, you will not find better elsewhere!
We are doing everything necessary to get you back to your activities as soon as possible.
With unmatched responsiveness, a 100% success guarantee, a dedicated expert team, and a free diagnosis, we efficiently resolve your bugs across all platforms.
We provide a high-quality and guaranteed service. Our clients speak best for us: find out why they choose us to fix their bugs. Consult the opinions of our customers
You create your support request and provide us with the necessary information.
We study your request and we identify the origin of the problem, we issue an estimate.
The estimate validated by you, we intervene on your site to correct your bug.
It's back to normal, you can go back to your activities again.
Our bug resolution service for your websites is based on an advanced ticket system. In a few clicks we receive your request and in a few minutes we can intervene.
Open a ticketOnce logged in to your account, access your interface with its streamlined design, manage your bug correction requests, your work requests as well as your invoices and quotes.
How we workThe digital world evolves constantly, moving fast—very fast. Web players must adapt quickly, evolve their solutions, stand out, and tackle challenges head-on.
At mon-site-bug.fr, we guide you through this thrilling adventure. Our mission is to bring you our expertise, standing by your side whenever you need us.
You can count on us day or night to fix bugs and solve any issues you encounter.
Exclusive analyses based on our real data.
8 years of expertise, thousands of tickets analyzed.
View all articlesOur articles come straight from the logbook of our own repairs. A shop goes down, we find out why, we put it right, and afterwards we write up what the case taught us. So you will read here about 500 errors and blank screens, compromised sites, slowness with no obvious cause, emails that stop going out or orders that never quite arrive, on PrestaShop as much as on WordPress.