Upgrade to PrestaShop 8 or 9, migration from 1.6 to 1.7, module upgrade: if your site is broken after a migration, our experts fix the damage quickly.
PrestaShop Migration: we repair your store after an update gone wrong
If your site is broken after a migration, our experts fix the damage quickly.
PrestaShop migration is one of the riskiest operations on this platform. Unlike WordPress, there is no reliable "update" button. Every major version upgrade involves deep changes in architecture, themes and modules. Result: a poorly prepared migration breaks the site in 30 to 50% of cases.
The #1 problem. Most third-party modules are not compatible across PrestaShop major versions. A module built for 1.7 does not work on 8.x. After migration, the site shows errors, white screens or missing features.
PrestaShop 1.6 themes are not compatible with 1.7+. Even between 1.7 and 8.x, Smarty template and hook changes break the display: misaligned layout, missing images, invisible cart.
Missing orders, disappeared customers, lost product attributes, broken URLs: migration scripts do not always handle specific data correctly.
Migration leaves the site in an inconsistent state: new version files, partially migrated database, obsolete cache. A cocktail of 500 errors, white screens and unpredictable behaviour.
The worst scenario: site seems to work, but customers can no longer order. Incompatible payment module, broken shipping calculation, or silently crashing order validation.
URL structure changes between major versions. Without properly configured 301 redirects, you lose all your Google ranking overnight. Old URLs return 404 errors.
After migration, admin is white-screen or 500 error. Impossible to manage orders, edit products or even rollback. The most urgent situation.
Here are the first actions to take:
If your site is broken after a migration, every additional manipulation risks making things worse. Do not rerun the migration, do not reinstall modules, do not delete files.
Do you have a full backup (files + database) from before the migration? If yes, it is your safety net. Do not restore yet: an expert can often fix the migrated site without rollback.
Edit /config/defines.inc.php (_PS_MODE_DEV_ to true) to see exact PHP errors. Note the error messages: they point to the files and modules at fault.
A failed migration is rarely a problem solved with a tutorial. You need to analyse the exact state of the site, identify each failure point and fix methodically without breaking something else.
Our PrestaShop experts analyse your site state, identify every post-migration bug and fix the issues one by one. Free diagnosis.
Open a ticketWe analyse the exact state of your site: file version, database state, conflicting modules, PHP errors, theme state, data integrity. You receive a report with the list of issues and the fix plan.
We identify every broken module and fix it, replace it with a compatible version or disable it cleanly. Every fix is tested before moving to the next.
If data was lost or corrupted during migration, we recover it from backup or rebuild it from the existing database.
We set up the necessary 301 redirects to preserve your ranking. We check that URLs, meta titles and meta descriptions are correctly migrated.
End-to-end verification: add to cart, customer signup, shipping selection, payment, order confirmation, transactional email. Nothing is left to chance.
We do not sell migrations. We fix what is broken. Zero conflict of interest.
PrestaShop 1.6 to 9, we know the pitfalls of every version upgrade.
2549 clients, 8867 bugs fixed. Including hundreds of migrations failed by other providers.
We assess the situation before any financial commitment.
Your site is down, every minute counts. No queue.
Proof by results.
Our customers opened 8872 bug fix request, all solved with success
Do not stay stuck. Describe the situation, we reply within 10 minutes with a free diagnosis and a fix plan.
Open a ticketFrom €49 excl. VAT